Cancellation and Refund Policy

This policy explains how to cancel a My Kind of News subscription and when a refund may be issued. It applies alongside our Terms of Use and Privacy Policy.

1. What We Sell

My Kind of News is a digital subscription service providing a personalised daily news publication. We offer two plans, Standard and Premium, each billed either monthly or annually. All subscriptions are auto-renewing: they continue until cancelled.

New users receive a free trial. No payment is taken and no card is required to begin a free trial, and a trial that is never converted is never charged.

2. How to Cancel

Where you cancel depends on where you subscribed, because the billing relationship sits with whoever took the payment:

• Subscribed on our website — cancel any time from Settings → Subscription inside the Service.
• Subscribed in the iOS app — cancel in your Apple Account subscription settings (Settings → your name → Subscriptions). Apple requires auto-renew to be turned off at least 24 hours before the period ends.
• Subscribed in the Android app— cancel in Google Play (Play Store → your profile → Payments & subscriptions → Subscriptions).

Cancellation takes effect at the end of your current billing period. You keep full access until that date and are not charged again.

3. Refunds

Payments are generally non-refundable, and we do not provide pro-rated refunds for the unused portion of a billing period, because access remains available for the whole period you paid for.

We will, however, review a refund request where:

• you were charged more than once for the same billing period;
• you were charged after cancelling, in error;
• you were unable to access the Service for a sustained period because of a fault on our side; or
• a refund is required under applicable law.

4. How to Request a Refund

Contact us within 7 days of the charge at support@mykindofnews.com, including the email address on your account and the date and amount of the charge. We aim to respond within 2 business days.

Where a refund is approved, it is returned to the original payment method. Processing typically takes 5 to 7 business days, though the time for the amount to appear on a statement depends on your bank or card issuer.

5. Purchases Made Through an App Store

If you subscribed inside the iOS or Android app, the payment was taken by Apple or Google rather than by us, and their refund policies govern it. Apple handles App Store refund requests through reportaproblem.apple.com. Google handles Google Play refund requests through the Play Store order history, and Google allows a self-service refund within 48 hours of purchase.

We cannot issue a refund for a purchase we did not process. If a store declines your request, contact us at support@mykindofnews.com and we will help where we reasonably can.

6. Price Changes

We may revise prices from time to time. Existing subscribers are notified in advance, and a revised price applies only from the next renewal after that notice. You can cancel before that renewal if you do not wish to continue at the new price.

7. Contact

Questions about this policy: support@mykindofnews.com.